I hear the same complaints about Cell Phones from the older generation...The buttons are too small and confusingToo many damn featuresCan't figure out how to make it workMulti-function keys, touch screens, cameras, mp3 players? Forget it!Take a look at the iNo CP09 from Foresight Technologies. Totally designed with the elderly in mind: buttons you can hit with a thumb, beefy fonts and a loud ringer, too loud maybe? The big monochrome fonts are easy...