Sunday, March 17, 2013

Bad customer service from your doctor

If your auto mechanic treated customers like a doctor treats patients…Before I start this rant, lets preface it with there are some great doctors and some of the great doctors give great customer care. Now that we got that out of the way, this rant excludes those great doctors and is referring to the rest.Doctor versus a ‘real world’ business:Doctor’s Office calls patient: The appointment you have is being moved 3 hours earlier, if you can’t make...